Golf Tag Support
Golf Tag keeps track of your golf clubs and gear with small Bluetooth tags, so nothing gets left on the course.
Contact us
Questions, problems or feedback — write to us and we will get back to you, usually within two business days.
software@ajprotech.comIt helps to include your phone model, the app version (Profile, at the bottom) and what happened.
Common questions
How do I add a club?
Tap Add gear on the bag screen, scan the QR code on the tracker, choose the club and give it a name.
A club shows “Searching…”
Make sure Bluetooth is on and the tracker is close to your phone. If it still doesn't show up, open the club and tap Search again. A tracker that has gone quiet for a long time may need a new battery.
How do left-behind alerts work?
Tap START TRACKING before you play. If you walk on and a club stays behind, Golf Tag sends you an alert, even with the phone in your pocket. Alerts are sent only while a round is running.
I don't get alerts on Android
Some phones pause apps in the background to save battery. Allow Golf Tag to run without battery restrictions — the app shows how under Profile → How to connect devices. Also check that notifications for Golf Tag are on.
Why does the app need my location?
The trackers have no GPS. During a round the app marks where your phone was when it last heard each club, so it can show you where a lost club is. Location is used only while a round is running and stays on your phone.
How do I delete my account?
In the app: Profile → Delete account. Or delete it on the web.